Decisioning Solutions releases uAdjudicate™, an industry-first technologically advanced application processing and agent work flow system for customer product/service requests requiring manual intervention.
April 18, 2006 - Toronto, Ontario, Canada - Decisioning Solutions, a leading provider of decision technology, is excited to release uAdjudicate™, an industry-first technologically advanced application processing and agent work flow system for customer product/service requests requiring manual intervention.
uAdjudicate™ is the first application processing system of its kind in the industry. Analyst intervention is possible throughout the customer lifecycle using this sophisticated, feature-rich application processing system.
Rapid rate of deployment, extensive features and convenient user access make uAdjudicate™ an excellent choice for internal analyst usage.
In addition to the standard features offered in uProcess™ , uAdjudicate™ also includes workflow management, work queue formation and monitoring based on user-defined configuration, checklists and automated auditing features.
uAdjudicate™ boasts complete override capabilities and analyst reporting features to maintain effective operations and the most efficient use of resources.
uAdjudicate™ can either be a stand-alone solution or pre-integrated to other solutions (such as our robust Decision Suite™ for comprehensive end-to-end application processing.
"Until now, Application Processing Systems have lacked the ability to offer a simple customizable solution without impacting user specific functionality. uAdjudicate™ offers user configuration capabilities, robust queue/workflow management and a decision engine that is only limited to one's imagination. uAdjudicate™ offers all of these features and more. Multiple sources of applications such as dealer portals, customer self service web forms, internally submitted order entry systems, etc. are easily integrated to uAdjudicate™ in days," said Jose Cerqueira, Senior Director, Operations.
Decisioning Solutions remains a step ahead of its competitors by continually monitoring and identifying key industry needs. The release of uAdjudicate™ demonstrates Decisioning Solutions' commitment to research and development, offering first-in-industry advancements.
Decisioning Solutions continues to develop and offer the most advanced methods of "Turning Data into Knowledge".
About Decisioning Solutions Inc.
Decisioning Solutions Inc., with its head
office in Toronto, Ontario, Canada, provides
organizations with industry-leading state-of-the-art
customer decisioning and ancillary solutions
for use throughout the customer lifecycle.
The solutions are 100% customer administered
and configured without IT or vendor involvement
and deliver unparalleled flexibility and robust
capabilities with extreme ease of implementation
and configuration.
Decisioning Solutions offers application
processing systems, decision retrieval tools,
data mining/reporting tools, and predictive
modeling solutions to empower the decision-making
process from pre-acquisition to retention.
Decisioning Solutions also provides customers
with an array of sophisticated decisioning
features such as unlimited champion/challenger,
tri-score matrixing, derived variables and
predictive model hosting.
Decisioning Solutions is changing the way
companies make customer decisions by turning
data into knowledge, knowledge into action,
action into profit. Visit www.decisioningsolutions.com,
or email info@decisioningsolutions.com