Decisioning Solutions Announces the Addition of One of the Largest Regional U.S. Wireless Providers to Its Extensive Client List
May 7, 2007- Toronto, Ontario, Canada - Decisioning Solutions signs a five-year contract with one of the largest regional wireless communications companies in the USA. The industry leader in decision technology was chosen to provide the front-end customer acquisition processing and decisioning system, and will add a number of other services throughout the customer lifecycle. With approximately $1.2 billion in annual revenue, Decisioning Solutions' newest telecommunications client is among the most well-respected and best performing wireless companies in the United States.
The project included:
- Full implementation within 32 days from project start date
- A customized interface into their order entry system
- Multiple internal and external data sources, including credit bureaus, fraud tools and other data suppliers, resulting in a day-one cost savings
- A full, robust credit strategy for consumer and commercial applicants
- FCRA (Fair Credit Reporting Act) lettering
- Common print image look for all Credit Bureau files
- Utilization of previous applicant and existing customer data via Decisioning Solutions proprietary Heuristic Models
- Credit Analyst intervention tool for overrides and adjudication
- Full data mining and reporting tool via uAnalyze™
- No internal IT involvement
This well-renowned telecommunications company was extremely impressed with the unparalleled flexibility, ease of implementation, and custom-tailored configuration the Decisioning Solutions toolset offers. "The Decisioning Solutions' team was not only able to get us implemented quickly, but displayed the insight and ability to make the not-so-simple transition from our current provider a smooth, seamless process," said their Director of Customer Care. "We are looking forward to furthering our relationship with Decisioning Solutions in pursuit of optimizing our acquisition strategies for the benefit of both our company and customers."
About Decisioning Solutions Inc.
Decisioning Solutions is an industry-leading provider of innovative decisioning tools and analytics that benefit organizations in various industries including telecommunications and utilities, financial services, leasing and financing. Their comprehensive Decision Suite™ helps companies optimize customer decisioning throughout the consumer lifecycle and consists of:
- uDecide™ - A robust decision engine for customer acquisitions increasing acquisition efficiency while minimizing risk at the beginning of the client lifecycle
- uProcess™ - An Application Processing System that submits information and receives new applicant and service enhancement decisions, terms and conditions, etc
- uRetrieve™ - Retrieves previous decisions and information gathered/used in the decision process for agent escalation/intervention
- uAdministrate™ - Internal agent and dealer network login and user administration portal
- uAnalyze™ - Data mining and reporting tool with access to all data gathered, derived and sourced throughout the decision process
Decisioning Solutions is changing the way
companies make customer decisions by turning
data into knowledge, knowledge into action,
action into profit. Visit www.decisioningsolutions.com,
or email info@decisioningsolutions.com
