November 21, 2005 - Toronto, Ontario, Canada - Decisioning Solutions, a leading provider of decision technology, is pleased to be awarded a long term contract with SaskTel via a North American wide Request for Proposal (RFP). SaskTel is the second largest full service telecommunications company in Western Canada. SaskTel will be using several solutions, including uDecide, uRetrieve, uProcess, uAdministrate and uAnalyze for customer decisioning initiatives.
"Our RFP process was designed to select the best in functionality, organization stability and industry experience. Decisioning Solutions not only met our detailed requirements but exceeded them in all cases. We will now have the flexibility to grow our customer decision strategies without barriers or internal IT involvement. Taking advantage of Decisioning Solutions Heuristic Matching Models to capture and use information from internal data sources will reduce the need for costly external data, at the same time enhancing the customer experience. We are extremely pleased with our decision and look forward to further aligning ourselves with a proven industry leader in customer decisioning," said Mark Thomas, Manager, Accounts Receivable, SaskTel.
"We are very proud to have been awarded the SaskTel contract. It is a testament to the need in the marketplace for flexibility and ease of integration in a Decisioning tool and continues to reinforce our dominating position in the Canadian Telecommunications industry," said Darren Perko, President and CEO, Decisioning Solutions. "The robust solutions that will be used by SaskTel will allow SaskTel to deliver risk-based, customer-focused decisions to over 600 call centre agents and retail locations in milli-seconds."
About SaskTel
SaskTel is the leading full service communications provider in Saskatchewan, offering competitive voice, data, dial-up and high speed internet, entertainment and multimedia services, security, web hosting, text and messaging services over its digital network. The Corporation also provides cellular and wireless data services through SaskTel Mobility, security monitoring services through SecurTek, directory services through DirectWest, in-room communications services to the healthcare sector through Hospitality Network, telecommunications consulting service through SaskTel International and national telecommunications services through Navigata Communications. Visit SaskTel at www.sasktel.com
About Decisioning Solutions Inc.
Decisioning Solutions Inc., with its head office in Toronto, Ontario, Canada, provides organizations with industry-leading state-of-the-art customer decisioning and ancillary solutions for use throughout the customer lifecycle. The solutions are 100% customer administered and configured without IT or vendor involvement and deliver unparalleled flexibility and robust capabilities with extreme ease of implementation and configuration.
Decisioning Solutions offers application processing systems, decision retrieval tools, data mining/reporting tools, and predictive modeling solutions to empower the decision-making process from pre-acquisition to retention. Decisioning Solutions also provides customers with an array of sophisticated decisioning features such as unlimited champion/challenger, tri-score matrixing, derived variables and predictive model hosting.
Decisioning Solutions is changing the way
companies make customer decisions by turning
data into knowledge, knowledge into action,
action into profit. Visit www.decisioningsolutions.com,
or email info@decisioningsolutions.com
