Decisioning Solutions announces the addition of one of the largest full-service Telecommunications companies in Canada to its extensive client list.
July 11, 2006 - Toronto, Ontario, Canada - Decisioning Solutions, a leading provider of decision technology, is pleased to announce the addition of one of the largest full-service Telecommunications companies in Canada to its extensive client list and ever-increasing presence in the Telecommunications Industry.
The solutions subscribed to include:
- uDecide™ - a robust decision engine for customer acquisitions increasing acquisition efficiency while minimizing risk at the beginning of the client lifecycle.
- uProcess™ - an Application Processing System that submits information and receives new applicant and service enhancement decisions, terms and conditions, etc.
- uRetrieve™ - retrieves previous decisions and information gathered/used in the decision process for agent escalation/intervention
- uAdministrate™ - internal agent and dealer network login and user administration portal
- uAnalyze™ - data mining and reporting of all data gathered, derived and sourced throughout the decision process
- Custom developed existing customer 'Heuristic Models' including database hosting and search criteria
- uRecover™ to enhance Collection Treatment Strategies
- uPredict™ - Predictive Models that determine (with an extremely high level of accuracy) the propensity of payment for accounts that go into arrears
"Decisioning Solutions' goal is to turn "Data Into Knowledge". We are very proud to be given another opportunity to demonstrate how powerful this statement can be. uDecide™, uRecover™, combined with predictive models and other Decisioning Solutions' ancillary applications, will provide another major Telecommunications Company with significant competitive, financial and customer service improvements for years to come," said Darren Perko, President and CEO.
Decisioning Solutions' rapid speed of implementation and set-up to full production usage is also a leading factor in why Telecommunications Companies are turning to Decisioning Solutions. For example, it took 36 days to completely implement and set up the entire acquisition decision process. This provided:
- a robust application processing system, including training, to an extensive dealer network in multiple geographical areas as well as a major internal call centre,
- sophisticated robust decisioning using a combination of external and internal customer data via custom developed Heuristic Models,
- full data mining and reporting on all data gathered and/or used in the process,
- previous decision retrieval mechanisms; and
- comprehensive and secure user administration/privileges.
Decisioning Solutions' goals of 'unlimited' user controlled solutions, fast implementation/set-up and very little to no internal IT involvement has once again proven to be a winning combination in the Telecommunications industry.
About Decisioning Solutions Inc.
Decisioning Solutions Inc., with its head office in Toronto, Ontario, Canada, provides organizations with industry-leading state-of-the-art customer decisioning and ancillary solutions for use throughout the customer lifecycle. The solutions are 100% customer administered and configured without IT or vendor involvement and deliver unparalleled flexibility and robust capabilities with extreme ease of implementation and configuration.
Decisioning Solutions offers application processing systems, decision retrieval tools, data mining/reporting tools, and predictive modeling solutions to empower the decision-making process from pre-acquisition to retention. Decisioning Solutions also provides customers with an array of sophisticated decisioning features such as unlimited champion/challenger, tri-score matrixing, derived variables and predictive model hosting.
Decisioning Solutions is changing the way companies make customer decisions by turning data into knowledge, knowledge into action, action into profit. Visit www.decisioningsolutions.com,
or email info@decisioningsolutions.com
