Job Description:
The Account Manager is responsible for identifying, growing and maintaining business client accounts. Through solutions-based selling, the Account Manager will analyze customer needs, identify and customize solutions to win accounts, as well as maintain and up-sell existing customers. This type of sales approach requires attention to customer care, the ability to identify up-sell opportunities, and exceptional communication skills which will allow for successful follow-up meetings. The successful candidate will work side by side with prospective clients as a professional consultant to analyze their requirements and make recommendations on appropriate software solutions.
Job Responsibilities:
- Generate sales of software solutions
- Contact/visit existing and prospective clients
- Build and maintain a network of colleagues, partners and customers to share information and obtain prospects
- Observe and participate in presenting solutions and services that can fill customer needs
- Demonstrate knowledge of the organization’s entire line of solutions
- Candidate should possess a successful history of net new business sales, consistent achievements of quota and revenue targets and have the ability to accurately and punctually prepare sales forecasts and weekly activity reports
- Candidate must have strong presentation, organization and communications skills with the ability to pay strict attention to detail
Qualifications:
- BA or BAdmin
- Successful sales experience within a business environment
- New customer acquisition experience
- Experience preparing, delivering, and following-up on product proposals and quotes
- Experience in tracking customers’ sales information, forecasts and reports using related software applications
- Experience cold calling/prospecting new and existing clients
- Proven sales experience
- Proven track record of consistent above-quota performance
- Ability to work in a team sales environment
- Ability to demonstrate knowledge of IT solutions
- Excellent English verbal and written communications skills/outgoing individual
- Proficient in Microsoft Office software (Excel, Outlook, Word, PowerPoint, Microsoft Project, etc.)
- Adept at projecting a positive corporate image
This is a full time position, Monday to Friday, 8:30 a.m. to 5:00 p.m. Compensation is based on experience level and the value the individual can bring to the company. Decisioning Solutions offers an extensive benefits package.
Decisioning Solutions Inc., with its head office in Toronto, Ontario, Canada, provides organizations with industry-leading state-of-the-art customer decisioning and ancillary solutions for use throughout the customer lifecycle. The solutions are 100% customer administered and configured without IT or vendor involvement and deliver unparalleled flexibility and robust capabilities with extreme ease of implementation and configuration.
Decisioning Solutions offers application processing systems, decision retrieval tools, data mining/reporting tools, and predictive modeling solutions to empower the decision-making process from pre-acquisition to retention. Decisioning Solutions also provides customers with an array of sophisticated decisioning features such as unlimited champion/challenger, tri-score matrixing, derived variables and predictive model hosting.
